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Health cards for everyone by August: Delhi CM Arvind Kejriwal

(TNN) NEW DELHI : The health department was directed by chief minister Arvind Kejriwal on Wednesday to select a vendor by February 2021for issuing health cards to all residents of the city. The system is expected to be implemented by August next year.

The health cards, which are a part of the ambitious Health Information Management System (HIMS) to be implemented in Delhi government hospitals, would be QR code-based to identify and track basic clinical details of patients so that services like immunisation of children, follow-up check-ups, etc could be done effectively. All family members would be mapped so that there is active data about their health.

Kejriwal gave the direction while reviewing the HIMS project, e-health cards and helpline. The authorities concerned were asked to ensure that the helpline was finalised by mid-2021. Health minister Satyendar Jain, while expressing satisfaction over the work done on HIMS, e-health cards and helpline, instructed the department to complete them within the fixed time frame.

Under HIMS, a web portal and mobile app would be launched. A cloud-based database of the health information of all residents would be maintained to enable people to avail information on one platform, which would help during an emergency. All patient care services, hospital administration, budgeting and planning, supply chain management and back-end services and processes would be brought under the system.

“Once implemented, Delhi will become the only state to have a cloud-based health management system. This facility will be extended to private hospitals in the future,” Delhi government said.

The e-health cards would help map residents for all eligible schemes and programmes. Integration with HIMS would be done for seamless information exchange. Physical cards with QR codes would be issued to each person after physical verification. A provision would also be made for issuing modified or duplicate cards.

A centralised centre with two escalation levels would be set up to implement the scheme. In the first level, the operator would receive calls and messages, give relevant information to the caller and make a report. In the second level, Delhi government doctors and experts would give patients an appointment to meet them. In case of an emergency, they would immediately accept the calls of patients and resolve their issues. If required, they would contact specialised doctors for the disease.

The centre is expected to have a total of 45 seats, five of them for peak hours. The number of seats at night and during holidays may be reduced by 10. Each shift of the 24-hour call centre would be of eight hours.

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